The principle of trust: content and limits
The principle of trust: content and limits
The new principle of trust claims to give contracting stations maximum discretion in order to make procurement faster. What conditions, i.e., limits, so that it is not an abusive exercise?
"Trust," says the dictionary of the Italian language, is "the secure reliance one places on something or someone". It is on the basis of this meaning that we must conduct the analysis of the new guiding principle, introduced by Article 2 of the Procurement Code (Legislative Decree 36/2023).
As is now well known, the novelty of the code is certainly represented by the introduction of principles and super principles, the main function of which is to guide the interpretation and application of the provisions of the code: in fact, Article 4 postulates that the provisions of the code are to be interpreted and applied in accordance with the principles set forth in Articles 1, 2 and 3, of Legislative Decree 36/2023.
The first three principles-also called "super principles"-have foundational value for all the other provisions of the code; while the others (Art. 5 - 11) have more preceptive value.
For this reason, contracting stations must be given maximum discretion in order to make procurement faster, thus trying to overcome past problems related to "fear of signature" or "defensive bureaucracy."
Turning to the jurisprudential review, it should be noted that recently the Administrative Court for Sicily - Catania detached section, ruling no. 478/2024, has endorsed this approach: indeed, the intention of the legislator to enhance the decision-making autonomy of public officials, in order to reach the best possible result, is confirmed.
However, the discretion of the Public Administration is not unlimited, but becomes reviewable in cases of manifest illogicality and reasonableness, or when the basis was a decisive error of fact.
In particular, in the judgment just passed, the Judges found the appeal brought by the economic operator who came second in the tender to be well-founded, given that "the broadening of the contracting authority's evaluative powers cannot, in the opinion of the College, imply that it can make manifestly illogical or unreasonable choices, where the latter, as is considered to have happened in the tender in question, determine the risk of not obtaining the best possible result, and, therefore, of damaging the public interest underlying the call for a tender procedure" (TAR Sicilia, sezione staccata di Catania, Sezione III, no. 478 /2024).
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Revolution in motor vehicle liability policies: new features and interpretative challenges
Revolution in motor vehicle liability policies: new features and interpretative challenges
The motor vehicle liability policies landscape in Italy is undergoing major changes as a result of Legislative Decree 184/2023, last December 23, 2023.
The latter, implementing EU Directive 2021/2118, introduces new rules in the area of motor TPL insurance, including the extension of the insurance obligation to vehicles located in private areas, causing quite a few interpretative and enforcement difficulties.
D. Lgs. No. 184/2023: the insurance obligation and private areas
The main revolution introduced concerns precisely the expansion of the insurance obligation (amendment Art. 122 of the Private Insurance Code Decree 209-2005), which now also includes the circulation and parking of vehicles in all private areas, with the exception of specific situations. Specifically, regardless of the public or private area on which they are used, the following are subject to the obligation of RCA insurance:
- Any motor vehicle propelled solely by mechanical power running on land but not on rails, with a maximum design speed exceeding 25 km/h or a maximum net weight exceeding 25 kg and a maximum design speed exceeding 14 km/h;
- Any trailer intended for use with a vehicle referred to in number 1), regardless of whether it is coupled to it or not;
- The light electric vehicles identified by a special decree of the Minister of Enterprise and Made in Italy and the Minister of Infrastructure and Transportation, in consultation with the Minister of the Interior, to be adopted within ninety days from the date of entry into force of this provision.
The impact of Legislative Decree 184/2023.
While waiting for the competent authorities to intervene in providing the correct interpretation of the new regulations, considering that any claims involving forklifts or other means of handling complying with the above technical characteristics could be contested by the Company RCT policy (which, as is well known, does not include damages resulting from the circulation of motor vehicles subject to compulsory insurance), with obvious criticality, it is recommended and encouraged to provide for the "mapping" of the vehicles used in the company.
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An alliance strategy that creates value, an evolution that brings in a new continuity: the brand transition of 'Inser, a Verlingue Company' kicks off
An alliance strategy that creates value, an evolution that brings in a new continuity: the brand transition of 'Inser, a Verlingue Company' kicks off
Just over six months after the announcement of the acquisition of INSER S.p.A. by the French Verlingue Group, the first phase of the brand transition involving Inser's visual identity, logo, and corporate website comes to life today.
This is a transitive step, as it is technically defined, which incorporates into Inser's corporate image the precious seeds of the skills, vision and innovative character of Verlingue, one of Europe's leading family-owned and independent insurance brokers.
A transition that unites and consolidates the values of the company and the French Group: the visual elements that customers and all stakeholders have come to know and appreciate over time have not been changed but have evolved with the awareness and pride of belonging to a true international entrepreneurial family, specialised in protecting businesses and not only.
With offices in France, Portugal, Switzerland, the UK and now Italy, Verlingue employs 1,350 people, 550 of them internationally, and negotiates premiums of more than 2,350 M€ on behalf of its European clients.
"Protecting today, imagining tomorrow is the claim, the version of Verlingue's slogan that we have chosen for our communication on the Italian territory." says Rossella Carapezzi - Head of the Communication and Quality Division at Inser Spa, “In line with the original concept, the claim best represents our corporate vision, which will be complemented and perfected thanks to this acquisition. Working with a major international group and colleagues from other European offices will allow us to increase our expertise and offer truly innovative solutions in the insurance brokerage market to Italian companies and communities, helping them grow and protect themselves".
Although still in a transitional phase, the construction of the new identity represents an important and crucial moment for Inser, marking the beginning of a new way of relating to the market and to people. "A model capable of putting the daily needs of the customer at the centre, but not only that: the company organisation itself is evolving in new directions, in an operation that over time will go far beyond the simple rebranding of the brand", explains Pierpaolo Ruggeri, CEO of Inser Spa "new values to draw on, new ambitions that go beyond the boundaries of territories, new technologies and new proposals for the markets".
"I am very pleased with the way we have worked together in this first phase of the brand transition," says Thomas Barbelet - Communication and Marketing Director of the Adelaïde Group, to which Verlingue belongs. "A new era begins today and the next chapter is already underway, with the invaluable collaborations of Inser colleagues whom I thank and in whom I place my trust. I am sure that, together, we will be able to capitalise on our values and the strength of a brand like Verlingue to achieve . sustainable development, full of opportunities, for the benefit of all our customers".
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Inser and Verlingue together at CIAB Broker Challenge 2024
Inser and Verlingue together at CIAB Broker Challenge 2024
Manuel Gentili (INSER), Emma Timbrell (Verlingue UK), Jose Bastos (Verlingue Portugal), and Pascal Eggenschwiler (Verlingue Switzerland) are participating in the Broker Challenge 2024 organized by the Council of Insurance Agents & Brokers (CIAB), scheduled to begin Feb. 27 in Prague.
A 2.5-day challenge that is intended as an immersive experience in the world of insurance brokerage, offering participants a comprehensive and in-depth view of the mechanisms that govern this business. Through a computer simulation, teams of four members each will be asked to manage a virtual brokerage agency, facing strategic decisions and operating within a competitive market. The goal is to provide a detailed overview of the brokerage value chain, highlighting the challenges and opportunities that characterize this industry.
Participation in the CIAB Broker Challenge represents a valuable opportunity for professionals, enabling them to:
- Establish new professional connections on an international level;
- foster cooperation and knowledge exchange within the group.
The previous edition saw Verlingue achieve an excellent third place, demonstrating the high competence and strong commitment of its representatives.
We wish Manuel Gentili and the whole team to surpass last year's excellent result, confirming the excellence and dynamism that characterize Verlingue in the international insurance brokerage scene.
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Inser for Public Entities: customized services and comprehensive support for risk management
Inser for Public Entities: customized services and comprehensive support for risk management
Inser Spa stands out for its unique competence in the insurance sector, especially in the context of Public Entities.
With an in-depth knowledge of the insurance markets, both Italian and international, Inser offers a range of services dedicated to Public Administration, including local authorities, public companies and multiutilities. The working methodology is based on a careful analysis of the customer’s insurance history, integrating a constant monitoring of statistics with an in-depth analysis of the most relevant and complex claims.
An innovative approach to risk management
1. Risk analysis and assessment: close cooperation with the institution to identify specific insurance needs;
2. Technical and economic analysis: verification of existing insurance cover and benchmarking;
3. Definition of the insurance programme: tailor-made strategies to improve and update insurance contracts;
4. Policy management: selection of insurance companies and technical and administrative management;
5. Assistance in the tender of policies: complete support in the preparation of documents and in the evaluation of offers;
6. Claims Management: assistance from reporting to damage settlement, with an integrated approach;
7. Legal advice: availability of internal lawyers to provide insurance legal advice;
8. Expert advice to protect the Authority: services dedicated to the field of procurement.
Optimisation of self protection clauses in public works contracts
In this context, Inser Spa has developed an advanced model of advice and support, starting from the analysis of the specific risks of the work, to adequately elaborate the clauses of self-protection. This approach focuses particularly on the scope of CAR (Construction All Risks) and POSTUMA policies, detailing:
For the CAR Policy:
- Damage to the work: specifying sums/ceilings for direct damage, for pre-existing works, and for demolition and clearance costs.
- Liability Damage Section: Introducing specific derogations to overcome standard limitations, adapting coverage to the specific needs of the project.
For the POSTUMA Policy:
- Section damages to the work and to third parties for civil liability: defining specific sums/ceilings and personalized derogations that reflect the peculiarities of the work, going beyond the norms generally recalled in the technical specifications.
This method allows to draw up clear and highly protective technical specifications for the contracting entity, minimizing disputes during the award and signature of the contract, and above all, protecting the client from any possible adverse event, mitigating the risk associated with the implementation of the public work.
A reliable partner for the safety of public authorities
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Digital revolution: RAG and its implications in the insurance world
Digital revolution: RAG and its implications in the insurance world
AI, as early as 2024, will mark a momentous turning point for the insurance industry, thanks to the introduction of Retrieval Augmented Generation (RAG)
This advanced artificial intelligence technology promises to revolutionize the way insurance companies interact with their customers, providing more efficient, personalized and accurate services.
RAG represents a qualitative leap from traditional AI models, such as ChatGPT, which are known for their dialogue capabilities. The real innovation of RAG lies in its ability to access and integrate external data in real time. This allows AI systems to provide answers not only based on their 'digital brain' but enriched with up-to-date and relevant information from around the world.
For the insurance industry, adoption of RAG will result in significant improvement in customer service and process automation. Insurance companies could integrate advanced language models with their databases, offering richer and more personalized digital experiences. RAG-based chatbots and virtual assistants will be able to provide detailed and specific information in real time, turning digital interactions into unique experiences for each stakeholder.
Some of RAG's most innovative applications in the insurance industry include:
- service personalization: RAG chatbots will be able to provide personalized responses based on specific policy details, increasing customer satisfaction and loyalty;
- efficient claims management: with RAG, claims can be processed more quickly and accurately because the system can draw on a wide range of relevant data, speeding up response times and reducing errors;
- up-to-date risk information: RAG systems will be able to access up-to-date data on natural events or other risks, enabling companies to provide proactive advice to customers on risk management.
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Budget Act 2024: Natural Disaster Insurance Required
Budget Act 2024: Natural Disaster Insurance Required
2024 represents a turning point for Italian companies, with the new budget law that introduces the obligation to take out insurance against natural disasters and catastrophes.
In a climate crisis with increasingly frequent extreme events, the Italian government has taken measures to protect companies from the damage caused by such events, which in Italy have an average annual cost of about 3 billion euros.
This legislation applies to all farms with registered or operational headquarters in Italy, except agricultural ones. Companies are required to cover assets such as land, buildings, industrial facilities and equipment from risks such as earthquakes, floods, landslides, floods and other disasters. Failure to comply with this provision entails the possibility of being denied public contributions, subsidies and facilities and insurance companies who refuse to offer such policies risk administrative penalties from 100,000 to 500,000 euros.
According to Ania, the association of insurance companies, most large Italian companies are already covered against natural and climate risks. However, more than half of small businesses still do not have adequate coverage and will therefore have to adapt to the new legislation.
The 2024 Budget Law, in particular in paragraphs 101 to 112 of Article 1, details the obligation for companies to take out insurance policies to cover the assets indicated in Article 2424 of the Civil Code.
In summary, the key provisions are as follows:
1. Exclusion of agricultural enterprises, with the maintenance of the current insurance system through ISMEA and AGRICAT.
2. In the event of non-compliance, undertakings may not receive state subsidies or subsidies.
3. Obligation on insurance companies to offer such cover, with penalties in the event of refusal.
4. Limitations on overdrafts, exemptions and proportionality of insurance premiums.
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Inser for the culture: support for the publication of the volume on Maria Luigia d'Asburgo
Inser for the culture: support for the publication of the volume on Maria Luigia d'Asburgo
Inser has recently extended its commitment to the culture and historical heritage of Parma
In this regard, we supported the creation of the volume "Maria Luigia d'Asburgo e il Casino dei Boschi di Sala", a work that celebrates the life and legacy of the illustrious Duchess of Parma.
Presented as part of the XXIII "Week of Maria Luigia", the event of presentation of the volume was held Saturday, December 9, in the prestigious Hall of Festivals of the Museum Glauco Lombardi. This publication, edited by Francesca Sandrini, director of the Museum, offers an in-depth and varied vision of court life, architecture, art and the interiors of the Casino dei Boschi. Reflecting the interests and tastes of Maria Luigia, the work reveals an intriguing journey into the history of Parma.
Next to the volume, the homonymous exhibition was inaugurated, open free of charge to the public until 24 March 2024. The exhibition, located on the ground floor of the Museum, includes objects and works of art that testify to the link between the Duchess and the Sala residence. Visitors and enthusiasts can deepen their knowledge through guided tours scheduled for January, February and March 2024.
The volume, enriched by the contributions of experts such as F. Anedda, M. Bianchi, E. Fornaciari, G. Martini, F. Sandrini and F. Stocchi, is available exclusively at the bookshop of the Museum. Inser, confirming its active role in promoting culture, invites everyone to discover this fascinating chapter in the history of Parma, thus testifying to its commitment not only in the insurance field, but also in the enhancement of the local cultural heritage.
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Inser at the side of the community: important donation to the Table of Providence in Trento
Inser at the side of the community: important donation to the Table of Providence in Trento
Signed agreement to donate over 100 thousand euros in three years
We are proud to announce our most recent commitment in the field of social responsibility: an agreement to donate more than 100 thousand euros to the Table of Providence in Trento. This contribution, spread over three years, symbolizes our long-term commitment to the Trentino community and reflects our vision of a company that goes beyond business logic.
The Mensa della Provvidenza, located in the former convent of the Capuchins, is now managed by the diocesan Caritas of Trento, which continues the work begun by the Capuchin friars. It represents a bulwark of support and assistance for less fortunate people, providing them with meals and comfort. Recognizing the importance of this service, we decided to support the Canteen with a donation as of this Christmas 2023.
This gesture of solidarity stems from the agreement with Verlingue, which has recently acquired a majority in INSER, and ISA, a minority shareholder.
At INSER, we strongly believe that business success must go hand in hand with contribution to society. Our initiative in favour of the Providence Table reflects our conviction that every enterprise can and should be an agent of positive change in society.
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Invest in employee well-being with the assistance of Inser
Invest in employee well-being with the assistance of Inser
How and why to guarantee new welfare policies within the company
In recent years, the concept of corporate welfare has taken a central role in successful strategies, becoming a key element to attract, motivate and retain human resources, as well as offering the company benefits in terms of tax and contribution reductions.
Its correct application improves the quality of life of the employees contributing to their psychophysical well-being, increases motivation, productivity and loyalty to the business, finally guarantees economic benefits to the company itself, which can reduce labour costs and increase its competitiveness in the market.
We can define it as a system of non-monetary benefits with the aim of improving internal well-being. Its key element is flexibility, as the company assigns the employee a credit that can be used to compose a basket of specific benefits.
a) contributions for the education of children;
b) crèche and childcare services;
c) discounts and discounts for cultural events;
d) supplementary health cover;
e) repayment of interest on loans, thus support for the purchase of the first home;
f) childcare services (babysitting) during working hours;
g) contributions to the pension fund;
i) financial support for the education of children;
l) holiday facilities;
m) gym passes or physical activity incentives;
n) opportunities for training and personal development, such as study holidays;
o) elderly support who need assistance.
But if a company policy based on welfare is important for the employee, it is also important for the company for the following reasons:
a) improve and increase the retention and motivation of human resources;
b) optimises wages by reducing costs through non-monetary benefits;
c) builds a solid corporate identity by demonstrating the company’s commitment to the well-being of employees;
d) improves internal and external reputation by increasing employee satisfaction by attracting new investment.
To get the most out of these benefits, it is essential to work with industry professionals and use appropriate tools. Inser can be the ideal partner thanks to its vast experience in the design and implementation of programs and policies focused on corporate welfare that can be provided through the Cassa di Assistenza Integrativa called "Fondo Tutela". It is the tool developed by Inser available to companies in order to obtain care treatments, in the mutual sector, and favourable economic conditions for its members in relation to their needs.